Business Services (A/V/M)

Course information

Business Services will provide students with the knowledge, skills and understanding of business practices, procedures and concepts relevant to working in a business service and/or business industry environment. Business Services is a very practical subject where students develop skills in computing, administration, office work and touch typing. Students learn to analyse, problem solve, make decisions and develop interpersonal and intrapersonal skills suitable for employment and further training.

Students can gain nationally recognised vocational Certificates II and III in Business. Structured Workplace Learning (SWL) and ASBA (Australian School Based Apprenticeship) opportunities will be provided through contact with local businesses and companies.

Post-school pathways

Do you enjoy or are you good at Business Studies? (pdf, 110kb)

Do you enjoy or are you good at Social and Behavioural Sciences? (pdf, 110kb)

Workload expectation

Social and Behavioural Science subjects require regular and consistent revision of course content as well as detailed planning and research for assessment tasks outside of class time  in order to receive outstanding results.

Course pattern

Available as a Minor or Major

Suggested Minor course

Semester

Unit

1

Working in Business Administration 1

2

Working in Business Administration 2

Working in Business Administration 1 and 2 must be completed to be able to complete units 3 and 4.  If you have completed your Certificate II at your high school we need evidence to support this.

Suggested Major course

Semester

Unit

Working in Business Administration 1

The Work Environment and Working in Business

Working in Business Administration 2

Business Operations and Business Finances

Working in Business Administration 3

Using Business Documents and Create Business Documents

Working in Business Administration 4

Business Practices and Customer Service in Business

Unit descriptions

The Work Environment and Working in Business

This unit enables students to develop keyboard skills, participate in WH&S processes, work effectively in a business environment, produce simple documents, participate in environmentally sustainable work practices, communicate in the workplace, work effectively with others, deliver a service to customers and create electronic presentations.

Business Operations and Business Finances

This unit should enable students to process and maintain workplace information, organise and complete daily work activities, use business technology, handle mail, communicate electronically and create and use spreadsheets.

Using Business Documents and Create Business Documents

This unit should enable students to create and use databases, write simple documents, work effectively with diversity, and design and produce business documents.

Business Practices and Customer Service in Business

This unit should enable students to produce spread sheets, organise personal work priorities and development, develop keyboarding speed and accuracy, and design and produce business documents.